| Customer
Service
Contacting Blue Star Runner:
You can email us at with any questions
or concerns.
Our fax
number is 810-694-8200.
Shipping:
Shipping is usually done via UPS or DHL. The following are rates for
shipping and handling using standard UPS ground service for continental
United States and the District of Columbia.
| Order Total |
Shipping Rate |
| Any Size Order |
$7.00 |
|
Additional shipping charges apply for Alaska and Hawaii,
please contact Blue Star Runner for rates.
Returns:
Any Crow Athletics or Official Race Merchandise is returnable only if garments are defective, because of their custom imprinted nature. Any other merchandise on the Blue Star Runner site has a 30-day, no questions asked return policy, with the exception of shoes, which are subject to certain conditions. If you have a product to return, you must email
us at
for a Return Authorization Number (RA#). Once you obtain
your RA#, please write it on the outside of your return
package and ship it to us at:
ATTN: Returns
Blue Star Runner
8244 Embury Road
Grand Blanc, MI 48439
We recommend insuring your shipment. Blue Star Runner cannot
be responsible for returns not received. Customers are responsible
for all shipping charges. We will reimburse you if the return
was to correct our mistake.
*Shoes that have been worn outside are not
returnable. All shoes or spike returns are accepted at the
discretion of Blue Star
Runner. The same return procedures as stated above apply.
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