Contacting Blue Star Runner:

You can email us at with any questions or concerns.

You may also phone us at 800-853-8528.
Our fax number is 810-694-8200.

Shipping:

Shipping is usually done via UPS. Most orders are shipped out in three (3) business days or less. The following are rates for shipping and handling using standard UPS ground service for continental United States and the District of Columbia.

Additional shipping charges apply for Alaska and Hawaii, please contact Blue Star Runner for rates.

Returns:

Blue Star Runner has a no questions asked return policy. All purchases made through Blue Star Runner can be returned within 21 days of the shipment of order, with the exception of shoes and videos*. If you have a product to return, you must email us at or call us for a Return Authorization Number (RA#). Once you obtain your RA#, please write it on the outside of your return package and ship it to us at:

ATTN: Returns
Blue Star Runner
8244 Embury Road
Grand Blanc, MI 48439

We recommend insuring your shipment. Blue Star Runner cannot be responsible for returns not received. Customers are responsible for all shipping charges. We will reimburse you if the return was to correct our mistake.

*Shoes that have been worn outside are not returnable. All shoes or spike returns are accepted at the discretion of Blue Star Runner. The same return procedures as stated above apply.

* Videos are not returnable after purchase. If you receive one that is defective Blue Star will gladly replace it for you at no cost. Please follow procedures outlined above.